Technical Support

Please explore our online troubleshooting resources before contacting technical support.

 

Recommended Reading

Here are the most frequently asked questions for our technical support team.

This FAQ addresses the most common questions when considering upgrading your operating system to Windows 10

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Message is displayed indicating your GeoStudio (*gsz) file is corrupted.

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GeoStudio 2012 8.08 and Earlier Cannot Open Files Created by GeoStudio 2012 8.11 and Later

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GeoStudio 2012 Doesn't Work Over Remote Desktop on 64-Bit OS With a USB Key

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Technical Support Tools

Have an exiting license?
Please explore our online training and troubleshooting resources before contacting technical support.

My Licenses

Changed computers or lost your license files? Download license files here.


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GeoMedic

GeoMedic is a troubleshooting tool that analyzes the GeoStudio products installed on your computer.


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TeamViewer

TeamViewer enables GEO-SLOPE technical support to remotely troubleshoot your computer.


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Still need help?

Our support team can help customers with installation, licensing and bug reports.

If you have purchased maintenance and have an engineering question, please send your support request to Engineering Support.