GeoMedic
GeoMedic is a troubleshooting tool that gathers information about your computer and any GEO-SLOPE products installed on it.
Login using an account with administrative rights on your computer.
Attach any security keys before running GeoMedic.
Download and run GeoMedic:
GeoMedic v1.06
(1.5 MB)
Follow instructions in GeoMedic, saving the output file when prompted.
Attach the output file to an email to tech support.